Leadership

As a mindset coach with a background in hypnotherapy, Elliot helps his clients to stop self-sabotaging, overcome childhood issues, and deal with other personal mindset issues to live their optimal life. He discovered hypnotherapy as a means of overcoming his own fear of flying and has since built a successful business helping professional poker players, athletes and many others achieve their full potential with hypnotherapy. — Send in a voice message: https://anchor.fm/lessdoing/message

On this enlightening interview, Ari talks to Rob Dube, author of Do Nothing. Slow down to speed up. It sounds counter-intuitive, but it is at the heart of what Rob preaches. Rob started his company in 1991 and had to deal with family and health issues when he was younger, as well as anxiety. He discovered meditation about 13 years ago, and it has changed his perspective both in his life and as a leader in his organization. — Send in a voice message: https://anchor.fm/lessdoing/message

Ari sat down with Joey Coleman recently to talk about crafting the ideal customer experience and Joey’s new book,”Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days.”

For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans through his entertaining and actionable keynotes, workshops, and consulting projects.

As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing customer experiences. Joey shared how everyone can and should send the message to their customers that “It’s good now, but it’s going to get even better.”

There’s a bit of neuroscience, psychology, human behavioral science and some straight-up good advice on this episode. Enjoy!

[Multiply Your Efficiency in the Less Doing Labs](http://pxlme.me/qbtda9qf “Multiply Your Efficiency in the Less Doing Labs”) ——- [Get the FREE Optimize, Automate, Outsource Blueprint here.](https://go.lessdoing.com/blueprint?utm_campaign=blueprint-ari&utm_medium=link&utm_source=podcast) — Send in a voice message: https://anchor.fm/lessdoing/message

Any time you get to sit down with Dean Jackson is time well spent. We had an illuminating conversation about “The Customer Journey” when Dean was a guest at our Less Doing LIVE Miami event.

He shared how he zeros in on how to get a conversation going with a customer, how he nurtures that relationship and how he’s able to cultivate life-long relationships with his audience.

It’s always a pleasure to listen to a person who truly enjoys what he does. Dean is that guy.

[Multiply Your Efficiency in the Less Doing Labs](https://www.lessdoinglabs.com/24hours?utm_source=podcast&utm_medium=link&utm_campaign=episode315 “Multiply Your Efficiency in the Less Doing Labs”) ——- [Get the FREE Optimize, Automate, Outsource Blueprint here.](https:/go.lessdoing.com/blueprint?utm_campaign=blueprint-ari&utm_medium=link&utm_source=podcast) — Send in a voice message: https://anchor.fm/lessdoing/message

I sat down with George Bryant for a “Fireside Chat” during our three-day intensive workshop in Miami in March. It is impossible to not be inspired by George’s passion, resolve and genuine love for his customers.

His process for engagement is priceless and his rapid-fire delivery of value, makes a talk with him, one to replay over and over again. “We mapped out a customer journey to understand people’ decision-making points, to understand their pain points, solve them, and then give them things that didn’t require them to buy, but actually help them create a solution on their own, then our product became a supplement to that routine.” The 3 things customers need:

– Permission to take an action. – To feel safe doing it. – A promise that you will hold them accountable. [Multiply Your Efficiency in the Less Doing Labs](https://www.lessdoinglabs.com/24hours?utm_source=podcast&utm_medium=link&utm_campaign=episode314 “Multiply Your Efficiency in the Less Doing Labs”) ——- [Get the FREE Optimize, Automate, Outsource Blueprint here.](https://go.lessdoing.com/blueprint?utm_campaign=blueprint-ari&utm_medium=link&utm_source=podcast) — Send in a voice message: https://anchor.fm/lessdoing/message